Privacy Policy for Curvly Queens

Effective Date: July 2025
Website Address: https://curvlyqueens.com

1. Who We Are

Welcome to Curvly Queens (“we”, “our”, or “us”) — a multivendor ecommerce fashion platform celebrating body positivity and fashion inclusivity. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Services via https://curvlyqueens.com, our mobile applications, or engage with us in other ways.

2. What Personal Data We Collect and Why

We collect personal data for the purposes of providing our services, improving user experience, processing orders, vendor management, and complying with legal obligations.

a. Account Registration & Transactions

When you register or place an order, we collect:

  • Name, email, address, phone number

  • Payment information (processed via third-party gateways)

  • Order and purchase history

  • Vendor business details (for sellers)

b. Comments

When you leave comments on our site:

  • We collect the information you enter in the comment form

  • Your IP address and browser user agent string are collected to detect spam

  • An anonymized string (hash) of your email may be sent to the Gravatar service.
    See their privacy policy: https://automattic.com/privacy/

Once your comment is approved, your profile picture may be publicly visible.

c. Media

If you upload images, please avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.

d. Contact Forms

Information submitted through contact forms (name, email, message content) is stored for customer service purposes but is not used for marketing unless explicitly consented to.

e. Cookies

We use cookies to improve your experience:

  • Comments: You may opt-in to save your name, email, and website in cookies. These last for 1 year.

  • Login Page: A temporary cookie is set to check browser compatibility; it is discarded when you close the browser.

  • Login Cookies: Last for 2 days (or 2 weeks with “Remember Me”), and are removed when you log out.

  • Post Editing: An additional cookie is saved to indicate the post ID, expiring after 1 day.

You can manage cookie settings in your browser at any time.

f. Embedded Content

Articles on this site may include embedded content (videos, images, etc.). Embedded content from other websites behaves as if you visited that site directly. These third-party sites may collect data, use cookies, and track your interactions.

3. Analytics

We use analytics tools (e.g., Google Analytics) to understand visitor behavior and improve our services. These tools may collect anonymized data about your device, browsing patterns, and interactions with the site.

4. Who We Share Your Data With

We may share your data with:

  • Vendors to fulfill orders

  • Service providers (e.g., payment processors, shipping, IT services)

  • Spam detection tools (e.g., Akismet or similar)

  • Legal entities if required by law

  • Password reset requests: IP address may be included

We do not sell or rent your personal data.

5. How Long We Retain Your Data

  • Comments: Retained indefinitely along with metadata.

  • Registered Users: We retain your account data until you delete it. You can view, edit, or delete your data anytime (except for usernames).

  • Vendors: Business and financial data are stored for the duration of the vendor relationship and as required by tax or regulatory law.

6. Your Rights Over Your Data

If you have an account or left comments, you may:

  • Request an exported copy of the data we hold about you

  • Request deletion of your personal data (excluding data retained for legal, administrative, or security purposes)

Please email support@curvlyqueens.com to exercise these rights.

7. Where We Send Your Data

  • Visitor comments may be analyzed by an automated spam detection service.

  • User data may be processed or stored on servers located in other jurisdictions.

8. How We Protect Your Data

We use industry-standard technical and organizational measures such as:

  • SSL encryption

  • Secure data storage and access controls

  • Regular backups and monitoring

  • Vendor due diligence for third-party services

9. Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users within 72 hours (as required under GDPR)

  • Assess and mitigate risks

  • Cooperate with legal authorities and data protection regulators

10. Third Parties We Receive Data From

We may receive data from:

  • Social login providers (e.g., Google, Facebook)

  • Analytics platforms

  • Payment and shipping services

11. Automated Decision Making and Profiling

We may use algorithms for:

  • Personalized recommendations

  • Fraud detection

  • Transactional risk assessment

These processes do not produce legal effects on users without human intervention.

12. Industry Regulatory Disclosure Requirements

As a multivendor ecommerce platform, Curvly Queens complies with consumer protection, data privacy, financial, and e-commerce regulations in jurisdictions where we operate.

13. Children’s Privacy

Our services are not intended for individuals under the age of 13. If we learn that we have collected personal data from a child, we will delete it immediately.

14. Changes to This Privacy Policy

We reserve the right to update this policy at any time. We will notify users of significant changes through email or a platform notice. Continued use of our Services implies acceptance of the updated policy.

15. Contact Us

For privacy-related questions or to exercise your data rights, contact:

Curvly Queens Privacy Team
📧 Email: support@curvlyqueens.com
🌐 Website: https://curvlyqueens.com
📍 Business Address: Curvly Queens, Nairobi-Kenya